Frequently Asked Questions
Everything you need to know about SmartCart Family
General
SmartCart Family is the grocery list app that respects your privacy. It works 100% offline on your phone, without sending your data to any server.
Key features:
- ๐ Complete grocery list management
- ๐ช Multiple stores with aisle mapping
- ๐ฐ Expense tracking and budgets
- ๐ Statistics and shopping analysis
- ๐ง Lucy: Educational stories about nutrition for kids
- ๐ 7 languages available
- ๐ 100% offline - Your data NEVER leaves your device
Yes, 100% free for a full 60 days.
โ NO credit card required to start
โ Full access to ALL features
โ 60 full days of trial, not just 7 or 14
โ Cancel anytime, no penalties
After the 60-day trial, if you decide to continue, the prices are:
- Monthly Plan: ยฃ3.49/mo
- Annual Plan: ยฃ24.90/yr (approx. ยฃ2.08/mo, 40% savings)
Because "free" apps have a hidden cost: your data.
Typical free apps:
- โ Sell your consumption patterns (what you buy, when, where) to ad companies
- โ Your shopping profile is worth a lot of money for market research
- โ You get bombarded with personalized ads
- โ Require constant internet to track you
- โ You are always geolocated, they even know which aisle you are in
- โ Your shopping lists are stored on their servers
SmartCart Family:
- โ Zero tracking - Your privacy is guaranteed
- โ Works 100% offline
- โ Your data NEVER leaves your phone
- โ Zero ads, guaranteed
- โ Nutritional education for your kids (Lucy)
Yes, 100% offline. In fact, it is one of our main advantages.
What you can do without internet:
- โ Create and edit shopping lists
- โ Add products with prices
- โ View expense statistics
- โ Use all main features
- โ Export lists (send later when you have WiFi)
Advantages of offline mode:
- ๐ Faster (no waiting for server response)
- ๐ Saves battery (uses no mobile data)
- ๐ More secure (your data doesn't travel over the internet)
- ๐ Works anywhere (basements, abroad, etc.)
Pricing and Subscription
Transparent pricing with no surprises:
Annual Plan: ยฃ24.90/yr (approx. ยฃ2.08/mo - 40% Savings)
Free Trial: 60 days free NO card
All prices include applicable taxes. There are no hidden costs, activation fees, or small print.
Comparison:
- โ A coffee a day: ~ยฃ80/mo
- ๐ฑ SmartCart: ยฃ3.49/mo
It's very simple:
- Download and install the app from our website or app stores (Google Play / App Store)
- Use ALL features for full 60 days
- We do NOT ask for a credit card - Zero risk
- On day 60, you decide:
- โ You love it โ Subscribe (monthly or annual)
- โ Not convinced โ Stop using it, no charges
Privacy and Data
SmartCart Family does NOT collect, store, or share your personal data.
In the mobile app:
- โ We do NOT ask for name
- โ We do NOT ask for email
- โ We do NOT ask for phone number
- โ We do NOT access your GPS location
- โ We do NOT send your lists to any server
Lucy and Parental Control
You decide absolutely everything your child sees or doesn't see.
Control tools:
- ๐๏ธ Preview: Read ALL stories before your kids do
- ๐ Toggle On/Off: Each story individually
- ๐ซ Total Deactivation: Hide Lucy completely if you want
Full details: Parental Control Guide
Technical and Compatibility
SmartCart Family works on major mobile devices:
- ๐ฑ Android: Version 8.0 or higher
- ๐ iOS/iPhone: iOS 12 or higher
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