Frequently Asked Questions

Everything you need to know about SmartCart Family

๐Ÿ“ฑ General

What is SmartCart Family? +

SmartCart Family is the grocery list app that respects your privacy. It works 100% offline on your phone, without sending your data to any server.

Key features:

  • ๐Ÿ“ Complete grocery list management
  • ๐Ÿช Multiple stores with aisle mapping
  • ๐Ÿ’ฐ Expense tracking and budgets
  • ๐Ÿ“Š Statistics and shopping analysis
  • ๐Ÿ‘ง Lucy: Educational stories about nutrition for kids
  • ๐ŸŒ 7 languages available
  • ๐Ÿ”’ 100% offline - Your data NEVER leaves your device
Is it really free to try SmartCart Family? +

Yes, 100% free for a full 60 days.

No tricks:
โœ… NO credit card required to start
โœ… Full access to ALL features
โœ… 60 full days of trial, not just 7 or 14
โœ… Cancel anytime, no penalties

After the 60-day trial, if you decide to continue, the prices are:

  • Monthly Plan: ยฃ3.49/mo
  • Annual Plan: ยฃ24.90/yr (approx. ยฃ2.08/mo, 40% savings)
Why should I pay for a shopping list app? +

Because "free" apps have a hidden cost: your data.

Typical free apps:

  • โŒ Sell your consumption patterns (what you buy, when, where) to ad companies
  • โŒ Your shopping profile is worth a lot of money for market research
  • โŒ You get bombarded with personalized ads
  • โŒ Require constant internet to track you
  • โŒ You are always geolocated, they even know which aisle you are in
  • โŒ Your shopping lists are stored on their servers

SmartCart Family:

  • โœ… Zero tracking - Your privacy is guaranteed
  • โœ… Works 100% offline
  • โœ… Your data NEVER leaves your phone
  • โœ… Zero ads, guaranteed
  • โœ… Nutritional education for your kids (Lucy)
It pays for itself by detecting just 2 or 3 checkout errors a year. Supermarkets often make mistakes, usually in their favor.
Does it work without internet? +

Yes, 100% offline. In fact, it is one of our main advantages.

What you can do without internet:

  • โœ… Create and edit shopping lists
  • โœ… Add products with prices
  • โœ… View expense statistics
  • โœ… Use all main features
  • โœ… Export lists (send later when you have WiFi)
โš ๏ธ Exception - Lucy's Stories: Lucy's stories and adventures are hosted on our website and require an internet connection to access. The app will notify you before connecting. More info here

Advantages of offline mode:

  • ๐Ÿš€ Faster (no waiting for server response)
  • ๐Ÿ”‹ Saves battery (uses no mobile data)
  • ๐Ÿ”’ More secure (your data doesn't travel over the internet)
  • ๐ŸŒ Works anywhere (basements, abroad, etc.)

๐Ÿ’ฐ Pricing and Subscription

How much does SmartCart Family cost? +

Transparent pricing with no surprises:

Monthly Plan: ยฃ3.49/mo
Annual Plan: ยฃ24.90/yr (approx. ยฃ2.08/mo - 40% Savings)
Free Trial: 60 days free NO card

All prices include applicable taxes. There are no hidden costs, activation fees, or small print.

Comparison:

  • โ˜• A coffee a day: ~ยฃ80/mo
  • ๐Ÿ“ฑ SmartCart: ยฃ3.49/mo
How does the 60-day trial work? +

It's very simple:

  1. Download and install the app from our website or app stores (Google Play / App Store)
  2. Use ALL features for full 60 days
  3. We do NOT ask for a credit card - Zero risk
  4. On day 60, you decide:
    • โœ… You love it โ†’ Subscribe (monthly or annual)
    • โŒ Not convinced โ†’ Stop using it, no charges
Important: Your local data is not deleted if you don't subscribe. If you change your mind later and subscribe, everything is still there; we cannot access your device.

๐Ÿ”’ Privacy and Data

What data do you collect from me? +
๐ŸŽ‰ NONE in the app.
SmartCart Family does NOT collect, store, or share your personal data.

In the mobile app:

  • โŒ We do NOT ask for name
  • โŒ We do NOT ask for email
  • โŒ We do NOT ask for phone number
  • โŒ We do NOT access your GPS location
  • โŒ We do NOT send your lists to any server

๐Ÿ‘ง Lucy and Parental Control

Can I control what my child sees? +
Yes. Total Parental Control.
You decide absolutely everything your child sees or doesn't see.

Control tools:

  • ๐Ÿ‘๏ธ Preview: Read ALL stories before your kids do
  • ๐Ÿ”˜ Toggle On/Off: Each story individually
  • ๐Ÿšซ Total Deactivation: Hide Lucy completely if you want

Full details: Parental Control Guide

โš™๏ธ Technical and Compatibility

On what devices does SmartCart Family work? +

SmartCart Family works on major mobile devices:

  • ๐Ÿ“ฑ Android: Version 8.0 or higher
  • ๐ŸŽ iOS/iPhone: iOS 12 or higher

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